Once you have resolved the error, you will want to avoid seeing it again. Here are some proactive measures:
The acronym in networking typically stands for Deep Packet Inspection . It can also refer to specific data polling interfaces within local networks.
“DPI” in this context likely refers to or Device Pixel Interface , not dots per inch. The error suggests the software fails to retrieve essential display properties from the PS4’s video stream.
Allow all residual power to drain from the capacitors.
An outdated graphics driver on a PC can misreport display information to the PS4 Link software, triggering a false DPI failure.
Delete the temporary cache files inside, or delete the folder entirely to reset the application preferences.
: Ensure the PC IP address is correctly entered in the DPI tool and that both devices are on the same network. Toggle GoldHEN Settings Disable the FTP Server in GoldHEN on your
Corrupted temporary files within your streaming application can block the system from reading basic device information.
: A simple restart often clears temporary conflicts with the download service. Check IP Configuration
If you are using the official PS4 Remote Play application, the error often stems from a corrupted cache file storing the console’s registration credentials. The "Get Info" step fails when the software attempts to retrieve the console’s resolution and codec settings.
A: It is much less likely. This error is overwhelmingly associated with third-party mice, keyboards, and USB adapters, not the official DualShock 4 controller.