To check if your device has CID 0x0032, you must use commands on a PC:
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When Kael first plugged it into his forensic rig, the system recognized the hardware immediately: a generic Android architecture, but with one terrifying difference. Every partition was locked behind a vendor-specific flag called . And the identifier wasn’t a normal code.
I'm running into the classic "eligible CID but ineligible device" error on the [Model Name]. 0x0032 (Retail/Generic) Issue: OEM Toggle is greyed out Status: Web portal says "Your device does not qualify" oem-locked cid 0x0032
Motorola uses specific CIDs to separate factory-unlocked retail models from carrier-restricted versions:
: In the Motorola ecosystem, 0x0032 is usually categorized as a "Retail" version. Unlike carrier-locked variants (like those from Verizon), retail versions are generally permitted to participate in the Motorola Bootloader Unlock program . Why "OEM Unlocking" Might Be Grayed Out
While a phone may be "carrier unlocked" (meaning you can use SIM cards from different network providers), that has . A phone can be SIM-unlocked but still have a permanently OEM-locked bootloader. To check if your device has CID 0x0032,
To help narrow down the best solution for your device, tell me: What is the exact of your phone?
Carriers like Verizon enforce the 0x0032 lock for several commercial and security reasons:
CID is an abbreviation for or Customer ID . In the context of Android smartphones, especially Motorola devices, this is a code stored in the device's bootloader that identifies the phone's regional market or its original carrier. Think of it as a key that tells the phone which software it is allowed to run and who it "belongs" to. Can’t copy the link right now
While there is no guaranteed one-click solution for all devices with CID 0x0032, advanced users have developed workarounds.
This is the most common error message reported by users with CID 0x0032. A user might go through the official Motorola website, retrieve their unlock data via fastboot oem get_unlock_data , paste it into the form, and receive this rejection.