License Key Not Available Wincc | Logging For Runtime Advanced Work ((new))
The "License key not available" error for WinCC Logging in Runtime Advanced typically occurs because logging functionality is an that is not included in the standard WinCC Runtime Advanced PowerTag license . Core Cause: Missing Logging License
You are explicitly using historical data logs, trend views, or alarm logs in your HMI project, but you have only purchased/installed the base WinCC Runtime Advanced (PowerTags) license.
In ALM, filter to show only "WinCC" related licenses. Check if you have the correct version of WinCC Runtime Advanced (e.g., 512, 2048 PowerTags) that matches or exceeds your project's requirements. Also, avoid having too many unnecessary license files on the system—uninstalling or deleting redundant ones can sometimes resolve conflicts.
Check the column. It must exactly match or be higher than the major version of your runtime software. For example, a V17 license will not activate a V18 Runtime application. Phase 3: Transfer the Missing License Key
This message typically triggers because the Runtime detects a configured "Logging" function but cannot find a valid corresponding key in the Automation License Manager (ALM) Separate License Required The "License key not available" error for WinCC
: Your engineering software (WinCC Advanced) might allow you to configure logs, but the target PC where the Runtime runs must have the separate WinCC Logging for Runtime Advanced license (6AV2107-0GA00-0BB0) .
The physical or digital license key was never purchased or transferred to the runtime PC.
Right-click on the WinCC Runtime icon and select "Run as administrator." You can also set the application to always run with admin privileges in its properties window. Additionally, temporarily disabling antivirus or security software can help rule out interference, as some security tools may block the licensing communication.
The license key may still be on the USB stick provided by Siemens. Use the on the IPC/Engineering Station to transfer the license from the USB stick to the local drive (usually C:\ or D:\ ). B. License is "Defective" Check if you have the correct version of
Sometimes, a programmer may have accidentally enabled logging in the TIA Portal project configuration without intending to use it. If you do not require historical logging, you can remove the request, thereby eliminating the error. and go to your Project Tree . Navigate to HMI > HMI Tags > Logging . Delete any Logging tags or archives that are defined.
Siemens separates basic runtime operation from advanced operational features. Having a valid baseline license (e.g., WinCC Runtime Advanced 512 PowerTags ) does not automatically cover data historization or advanced tracking utilities.
Open the Windows and ensure all HmiRuntime processes are fully terminated.
It is important to understand that in TIA Portal, base WinCC Runtime licenses often do not include all advanced functionality. is an optional software package that requires a separate, additional license key. It must exactly match or be higher than
If you see WinCC Runtime Advanced (Compact) – you have found the root cause.
If the issue persists, consider the following workarounds for Runtime Advanced Work:
Ensure the logging license is actually installed on the PC or a connected USB drive.
WinCC maintains diagnostic logs that often contain detailed error messages. Navigate to \Siemens\WinCC\Diagnostics and open the WinCC_Sys_xx.log file. Search for entries containing "license", "logging", or "archive" around the time of the error. These logs may provide more specific error codes than the pop-up message.
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