The Hardware Information Does Not Match With Your Dongle Autodata Hot [updated] Jun 2026

Locate the dongle under or Sentinel Devices . It may display a yellow warning triangle. Right-click the device and select Uninstall device .

This error typically appears when the Autodata software detects a discrepancy between the security token (the USB dongle or emulator) and the computer's system configuration. This article covers the causes, diagnosis, and steps to fix this "hot" issue as of June 2026. What Causes the Autodata Dongle Hardware Mismatch? Locate the dongle under or Sentinel Devices

: Run the newly generated registry file to import the correct hardware settings into your system. Check the Sentinel Driver This error typically appears when the Autodata software

If you have more than one Autodata or other HASP-protected dongle plugged into the same USB hub, the licensing system may read the wrong device’s hardware information. : Run the newly generated registry file to

AutoData uses a physical USB dongle (similar to a flash drive) as its copy-protection key. The dongle contains unique hardware IDs. When you install the software, it "marries" itself to that specific dongle’s signature.

Right-click the Autodata desktop shortcut and select . Navigate to the Compatibility tab. Check the box for Run this program as an administrator .

: If the software was registered to a different PC, the HWID will not match.